Shopping Safely Protocol



You can rest assured that we have prioritized your safety.


Choose which way you have the Bonita Bold experience:

  • In-store: Healthy?  Okay wearing a mask and sanitizing?  Come on in!  Please see shopping safely protocols below.

  • By appointment: Book online (before and after store-hours appointments available too!)

  • Shop with us online at

  • Window shop, pay over the phone and pick-up curbside

  • Book a virtual shopping appointment!  We ask a few quick questions then show you some options and/or take you on a quick tour of the store.  You get to tell us where to stop and to ask as many questions regarding the item as you please.  We will also help you to take the proper measurements so that your fit is perfect.  Zoom, Teams, WhatsApp, Facebook,... you choose your platform!  Please see video on this page. 

For your next in-store visit, here is what you can expect:

  • A maximum of 8 independent people (not bubbling) up to 13 if some are bubbling and move through the store together, will be welcomed at a time .  

  • Masks must be worn at all times.  Please have your mask on BEFORE you enter the store.  The mask must securely cover your face and mouth.

  • Please ensure that you are not showing any symptoms of the virus prior to entering: fever, cough, fatigue, shortness of breath.  Please be advised that if you are showing any symptoms you will be asked to leave.

  • Winter gloves must be removed and hands sanitized upon entry.    

  • Please ask questions regarding clothing rather than touching.  

  • Please keep a two-meter radial distance between yourself and others.

  • Plastic payment is highly encouraged. Tap always available.

  • Your purchase will be given to you in a Bonita Bold bag which is made of recycled material and is recyclable. Personal reusable bags are not permitted at this time.

  • Please note that our store hours for the remainder of the 2021 winter are Tuesday-Saturday 10-5pm.

Here is what you can expect from us:

  • Any clothing tried on but not purchased will go into quarantine for a period of 48h or will be steamed at a temperature of 70°C or more to kill germs.

  • Fashion stylist attending to customers and any employee on the premises are to wear a face mask at all times

  • All staff have been trained on how to properly wear gloves and face masks and how to remove them safely.

  • All high-frequency surfaces are disinfected after each use: door knobs, payment system, changing rooms, counters, entrance

  • Alcohol-based hand sanitizer is provided through-out the store: entrance, fitting room, and at cash.

  • All staff fill out a screening form and take their temperature with an accurate thermometer prior to reporting to work. All staff agree that if they are above the 37°C mark then they will not come into work in order to protect everyone. If they have been working up until the day they show a sign of the virus, the establishment will be temporarily closed to allow thorough disinfecting prior to re-opening

  • All staff have their own personal alcohol-based hand sanitizer available to them at all times.

  • All staff are asked to thoroughly wash their hands on a frequent basis

  • Air exchanger is constantly running

  • High-tech UV-C & Hepa filter air purifier by AirOasis removes bacteria & viruses from the air at all times

  • All staff have been informed of and are on the constant look-out for symptoms of COVID-19 both in themselves and customers wishing to enter the premises.

  • Management constantly monitoring all safety protection protocols to ensure consistent compliance.

We welcome you!

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